Shipping policy
Delivery only to valid New Zealand addresses.
We offer New Zealand-wide complimentary shipping on all orders.
Below are the estimated shipping times:
| Urban address | 1-5 working days |
| Rural address* | 3-7 working days |
* We do not ship to Great Barrier Island, Stewart Island and Chatham Island.
Our standard shipping is no-signature required. Couriers will leave your parcel in a safe place at your address, so please include any specific delivery instructions when placing your order. We are not responsible for any carrier delays, incorrect deliveries, damage or items lost in transit.
If you prefer a signature-required service, let us know—an additional cost applies.
Please note that delivery times are estimates only and do not include processing time for your order. We will email you a confirmation once your order has been shipped.